We are looking for a full-time Graphic Designer with 3-5 years of experience, to be based out of our Hyderabad Office. The ideal candidate will play a pivotal role in conceptualizing and executing innovative designs in Telugu & English for digital media & print.

Our workspace thrives on creativity and collaboration, and we’re in search of a passionate individual to elevate our work to the next level.
If you have previous experience or an interest in working with a dynamic agency, and possess excellent design skills as well as a knack for visual storytelling - this is the perfect opportunity to bring your expertise and creativity to our team.

Role:
Designing and creating a wide range of print and digital media for both offline and online marketing campaigns- including social media graphics, digital ads, posters, banners, hoardings and more
Formatting, and arranging text, images, and graphics to create and produce a variety of engaging designs
Maintaining brand guidelines that collate visual identity, and design principles. Ensuring that all created work is original, and adheres to the brands’ identity and design standards
Collaborate closely with cross-functional teams to bring concepts to life
Stay up-to-date with industry trends, design techniques, and emerging technologies

Requirements:
Expertise in Adobe Illustrator, InDesign, Photoshop and CorelDRAW
Knowledge of both online and offline advertising concepts
Knowledge of layouts, graphic fundamentals, typography, print, and web
Detail-oriented mindset with a commitment to maintaining high-quality standards
Experience in a digital marketing agency, or related field is highly preferred

Website - https://antsdigital.in/
https://www.instagram.com/antsdigital

We are looking for a full-time Graphic Designer with 3-5 years of experience, to be based out of our Gurgaon Office. The ideal candidate will play a pivotal role in conceptualizing and executing innovative designs in Hindi & English for digital media & print.

Our workspace thrives on creativity and collaboration, and we’re in search of a passionate individual to elevate our work to the next level.
If you have previous experience or an interest in working with a dynamic agency, and possess excellent design skills as well as a knack for visual storytelling - this is the perfect opportunity to bring your expertise and creativity to our team.

Role:
Designing and creating a wide range of print and digital media for both offline and online marketing campaigns- including social media graphics, digital ads, posters, banners, hoardings and more
Formatting, and arranging text, images, and graphics to create and produce a variety of engaging designs
Maintaining brand guidelines that collate visual identity, and design principles. Ensuring that all created work is original, and adheres to the brands’ identity and design standards
Collaborate closely with cross-functional teams to bring concepts to life
Stay up-to-date with industry trends, design techniques, and emerging technologies

Requirements:
Expertise in Adobe Illustrator, InDesign, Photoshop and CorelDRAW
Knowledge of both online and offline advertising concepts
Knowledge of layouts, graphic fundamentals, typography, print, and web
Detail-oriented mindset with a commitment to maintaining high-quality standards
Experience in a digital marketing agency, or related field is highly preferred
https://www.instagram.com/antsdigital

We are looking for a Paid Performance Marketing Candidate with 1-3 years of experience, for our Gurgaon location. The ideal candidate should be from an agency background.

The purpose of this role is to lead and manage the implementation and execution of Paid campaigns and strategies and the day-to-day communication with clients to help achieve their goals.

Responsibilities:

• Develop, execute, and optimize performance marketing campaigns across various channels, including but not limited to Google Ads, and social media advertising to drive customer acquisition and revenue growth

• Achieve/exceed SBU Revenue Targets and other Business Unit Parameters

• Monitor and analyze key performance indicators (KPIs) such as conversion rates, click-through rates (CTRs), and return on ad spend (ROAS) to measure campaign effectiveness and identify areas for improvement

• Presenting daily/ weekly/ monthly reports of acquisition campaigns progress report to the team and clients

• Religiously track funnel conversion and identify key areas for improvement. Engage with the concerned team to drive engagements and deliver results

• Develops account strategy and media plan based on client brief, Prioritize and manage retainer clients’ expectations

• Contribute to the client strategy, planning key campaign optimizations and oversight of Digital Campaigns, including Display, Shopping campaigns, UAC, Video, Social etc for all the clients

• Brainstorm new and creative growth strategies with client to ideate, plan and execute Brand Strategy & Vision with opportunities to up-sell & cross-sell, working closely with the Account Managers

• Builds strong relationships across Client Services and other channel teams

Requirements:

• Experience with performance marketing platforms such as Google Ads, Facebook Ads Manager, and other relevant platforms and tools

• In-Depth Knowledge of Biddable media Digital platforms like Google, Facebook, LinkedIn, Twitter, Snapchat, Amazon, Flipkart, etc

• Experience working with popular social media advertising platforms found with E-Commerce products. Ecommerce Platform Knowledge like Amazon, Flipkart, etc

• Paid marketing experience delivering a good ROAS is an absolute must

• A self-starter and results-oriented, with an ability to be detail-oriented without losing track of the big picture

• Should have and previously demonstrated an ability to prioritize and meet deadlines when working on multiple projects with tight deadlines

• Stay up-to-date with social media trends and tools

About ANTS:

ANTS is an integrated marketing solutions company helping its clients scale their businesses in a digital-first world. Brand thought and consumer behavior is at the core of our work. We are an ingenious mix of industry stalwarts and young enthusiasts.

We do custom-built tech assets with intuitive UI/UX, powerful SEO, unique Social Media campaigns, result-driven Performance Marketing, engaging Creative and content, meaningful films, and story-based Public Relations strategies for all our clients across industry segments.

Visit us: www.antsdigital.in

We’re looking for a Client Servicing Associate who can support client managers in managing day-to-day client requirements, digital marketing campaigns and internal coordination in a fast-moving digital marketing agency. You’ll need good communication skills, a strong understanding of digital marketing, a good eye for detail, and the ability to coordinate comfortably with clients and internal teams.

What you’ll be doing

• Coordinate with Creative, Content, Performance Marketing, SEO and Social Media teams.

• Take client inputs and convert them into clear internal briefs.

• Support Client Managers in developing data-driven, performance-focused digital marketing strategies aligned with client business goals.

• Support the translation of client objectives into integrated marketing plans across SEO, paid media, social media, content, and email marketing.

• Follow up on creatives, content calendars, reports and campaign deliverables.

• Manage day-to-day coordination of digital marketing campaigns across platforms such as Google Ads, Meta Ads, LinkedIn, YouTube, and emerging social platforms.

• Ensure smooth collaboration with creative, content, SEO, design, and technical teams for timely campaign delivery.

• Monitor campaign performance and track key metrics such as ROI, ROAS, CPL, CAC, CTR, conversion rate, and engagement rates.

• Use analytics tools such as GA4, Meta Ads Manager, and reporting dashboards to support performance analysis.

• Assist in preparing performance reports with clear insights, trends, and actionable recommendations.

• Support continuous optimization through A/B testing, audience segmentation, and creative performance analysis.

• Coordinate with relevant teams for implementation of tracking systems including pixels, conversion APIs, and UTM structures for accurate attribution.

• Collaborate with content and creative teams to develop platform-specific, high-performing digital content.

• Ensure content aligns with brand guidelines, target audience behavior, and platform algorithms.

• Support the development of short-form video, social-first creatives, and SEO-optimized content strategies.

• Assist in improving landing page performance using conversion rate optimization (CRO) principles.

• Conduct competitor analysis, industry research, and audience research to support campaign strategies.

• Maintain trackers, timelines, MOMs and daily status updates.

• Support Client Managers in client calls and meetings.

• Prepare notes and help ensure alignment between strategy and execution.

• Check deliverables before they are shared with clients.

• Ensure internal teams have clarity on requirements and deadlines.

• Escalate delays, dependencies and gaps to the Client Manager on time.

• Assist in client communication, ensuring timely responses, updates, and resolution of queries.

• Maintain accurate documentation of campaigns, approvals, reports, and deliverables.

• Coordinate with finance teams for billing, invoicing, and account reconciliation support.

• Support Client Managers in maintaining strong client relationships and ensuring high client satisfaction.

• Identify upselling and cross-selling opportunities based on client performance and business potential and share them with the Client Manager.

• Support preparation of proposals, pitch decks, and business presentations for new and existing clients.

• Stay updated with emerging digital marketing trends, AI tools, platform updates, and algorithm changes.

• Contribute to improving internal processes, workflow efficiency, and team collaboration.

What we’re looking for

• 1–2 years of experience in a Digital Marketing Agency.

• Experience coordinating with Creative, Content, Social Media, SEO, and Performance Marketing teams.

• Good written and verbal communication skills.

• Strong understanding of digital marketing ecosystems including SEO, paid media, social media marketing, and content-driven growth strategies.

• Basic understanding of digital advertising campaigns across platforms such as Google Ads, Meta Ads, LinkedIn, and other performance channels.

• Strong analytical mindset with the ability to interpret data and generate insights.

• Familiarity with analytics and reporting tools such as Google Analytics 4, ad dashboards, and performance reporting systems.

• Ability to multitask and manage multiple client requirements, campaigns, and deadlines in a fast-paced agency environment.

• Proactive and solution-oriented mindset with a focus on delivering measurable client success and business outcomes.

• Good understanding of branding, advertising principles, and the evolving digital marketing landscape.

• Ability to collaborate effectively with cross-functional teams including creative, content, design, SEO, and technical teams.

• Strong attention to detail with a commitment to quality execution and campaign accuracy.

• Ability to handle client expectations, feedback, and escalations professionally.

• Passion for staying updated with industry trends, emerging platforms, and new-age marketing technologies.

Nice to have

• Ability to maintain trackers, MOMs and reports.

• Basic understanding of campaign reports and performance metrics.

• Working knowledge of PowerPoint, Excel and Google Sheets.

• Familiarity with modern marketing approaches such as automation and AI-driven marketing tools.

• Exposure to performance attribution models.

• Strong leadership potential with a collaborative attitude and willingness to support team growth and knowledge sharing.

Key skills

Client Servicing | Digital Marketing | Client Coordination | Account Coordination | SEO | Performance Marketing | Social Media Marketing | Content & Creative | Campaign Coordination | Campaign Reporting | Google Ads | Meta Ads | GA4 | Client Communication | Presentation Skills | Data Analysis | Attention to Detail | Cross-functional Collaboration | Project Coordination

We’re after someone who can support Client Managers, keep client requirements and internal teams aligned, ensure deliverables move smoothly from brief to execution, and contribute to strong client relationships and measurable digital marketing outcomes.

The Assistant Client Servicing Manager is entrusted with ensuring client satisfaction and the seamless execution of digital marketing strategies. This pivotal role entails fostering client relationships, crafting captivating digital content, and staying attuned to industry trends to deliver impactful solutions.

What you’ll be doing

• Devise and implement bespoke digital marketing strategies tailored to assigned clients.

• Proactively nurture client relationships alongside Head - Client Servicing, addressing their needs and ensuring utmost satisfaction.

• Collaborate closely with the Head - Client Servicing to develop comprehensive digital marketing strategies that align with the client's business objectives and target audiences.

• Craft and curate compelling digital content aligned with client objectives to drive engagement and conversion.

• Monitor campaign performance metrics, analyze data, and provide actionable insights to optimize ongoing campaigns and achieve desired outcomes.

• Conduct thorough industry and competitor research to inform and enhance client portfolios.

• Participate actively in client presentations, prepare comprehensive reports, and lead productive client meetings to drive strategic alignment.

• Stay abreast of emerging trends and best practices in digital marketing to continuously innovate and deliver value-added solutions.

• Coordinate with internal teams such as creative, content, and technical departments to ensure seamless execution and delivery of digital marketing initiatives.

• Serve as the primary point of contact for clients, addressing inquiries, concerns, and requests in a timely and professional manner.

• Proactively identify upsell and cross-sell opportunities to maximize revenue and enhance client satisfaction.

• Stay updated on the latest trends and advancements in digital marketing platforms, technologies, and best practices.

• Assist in the preparation of project proposals, presentations, and pitch materials to support business development efforts and acquire new clients.

• Conduct regular performance reviews and provide constructive feedback to team members to foster their professional development and growth.

• Collaborate with the finance department to ensure accurate billing, invoicing, and financial reporting for client accounts.

• Foster a positive and collaborative work environment by promoting open communication, teamwork, and knowledge sharing among team members.

What we’re looking for

• Possess a minimum of 3 years of hands-on experience in digital marketing or client servicing roles.

• Demonstrate a profound understanding of social media trends and digital advertising methodologies.

• Exhibit exceptional communication, presentation, and client management skills to foster fruitful partnerships.

• Showcase proficiency in data analysis to derive actionable insights and optimize campaign performance.

• Display a proactive attitude and a passion for delivering exceptional service to clients.

• Familiarity with project management tools to streamline workflow and enhance efficiency.

• Possess an analytical mindset for interpreting marketing data and driving informed decision-making.

• Demonstrate strong project management and organizational skills to effectively manage multiple tasks and deadlines.

• Exhibit in-depth knowledge of the advertising industry and its evolving landscape.

• Showcase strong leadership qualities and a collaborative spirit to thrive in a team-oriented environment.

Nice to have

• Familiarity with project management tools to streamline workflow and enhance efficiency.

• Knowledge of emerging trends and advancements in digital marketing platforms, technologies, and best practices.

Key skills

Client Servicing | Client Management | Digital Marketing Strategy | Social Media | Digital Advertising | Data Analysis | Campaign Performance | Client Relationship Management | Project Management | Presentation Skills | Communication Skills | Organizational Skills | Industry & Competitor Research | Upselling & Cross-selling | Team Leadership | Collaboration

We’re after someone who can manage client relationships, drive the seamless execution of digital marketing strategies, coordinate effectively with internal teams, and deliver impactful solutions while contributing to client satisfaction and business growth.

Current Location: Gurgaon
Experience: 2–3 Years
Industry: Digital Marketing / Creative / Integrated Marketing Agency
Reporting To: Content Manager / Head of Content & Strategy

Team Collaboration: Content Team, Creative Team, Client Servicing Team, SEO Team, Performance Team, Design & Video Teams

ABOUT THE ROLE

We are looking for a Junior Content Executive / Content Specialist who can support the content function at ANTS Digital by creating high-quality, audience-focused and platform-relevant content.

This is not a basic writing or content posting role. The person will be responsible for developing content ideas, writing engaging content, supporting content strategies, understanding brand objectives and creating content that contributes towards client communication and business goals.

They should have a strong understanding of Gen Z communication styles, social media trends, memes, and internet culture, and know when and how to use them appropriately for different brands.

The ideal candidate should have strong writing ability, curiosity to understand brands and audiences, good digital understanding and the ability to create content across multiple platforms including social media, blogs, websites and campaigns.

The person should be comfortable working with creative teams, client servicing teams and senior content leaders to develop content solutions that are meaningful, engaging and aligned with brand objectives.

HOW YOUR ROLE LOOKS LIKE

• Creating high-quality content for social media, websites, blogs, campaigns and digital platforms.

• Understanding brand objectives, audience behaviour and communication goals before developing content.

• Supporting content strategy development through ideas, research and platform understanding.

• Writing engaging captions, copies, articles, blogs, website content and campaign communication.

• Developing content ideas based on trends, audience insights and platform behaviour.

• Supporting content calendars and ensuring timely execution of planned content.

• Working closely with designers, video teams and creative teams to bring content ideas to life.

• Ensuring content follows brand tone, guidelines and communication objectives.

• Researching industry trends, competitors and audience preferences.

• Supporting SEO-focused content creation including blogs, website pages and keyword-based content.

• Reviewing and improving content based on feedback from internal teams and clients.

• Using AI tools and digital platforms to improve content quality and efficiency.

• Maintaining consistency, accuracy and quality across all content outputs.

WHAT YOU OWN

• Quality and timely delivery of assigned content requirements.

• Content creation across multiple digital formats and platforms.

• Understanding brand voice and maintaining consistency.

• Research and idea generation for campaigns and content initiatives.

• Supporting content calendars and execution plans.

• Improving content quality through feedback and learning.

• Collaboration with internal teams for effective content delivery.

• Staying updated with digital trends, formats and content innovations.

• Building strong fundamentals in content strategy and storytelling.

WHAT SUCCESS LOOKS LIKE

• Content is engaging, relevant and aligned with brand objectives.

• Deliverables are completed on time with strong attention to detail.

• Content quality improves consistently through feedback and learning.

• Ideas contribute positively to campaigns and brand communication.

• Better understanding of audiences, platforms and digital content behaviour.

• Strong collaboration with creative, SEO, performance and servicing teams.

• Ability to independently manage assigned content responsibilities.

• Growth from content execution towards strategic content thinking.

MANDATORY REQUIREMENTS

• 2–3 years of experience in Content Writing, Digital Content, Social Media Content or Brand Communication.

• Experience working with Digital Marketing, Creative, Advertising or Integrated Marketing agencies preferred.

• Strong writing and editing skills.

• Ability to create content across social media, blogs, websites and campaigns.

• Good understanding of digital platforms and content formats.

• Ability to research topics and convert insights into engaging content.

• Understanding of basic SEO content practices.

• Ability to manage multiple content requirements and deadlines.

• Strong communication skills and attention to detail.

• Ability to work collaboratively with creative and marketing teams.

BASIC UNDERSTANDING OF

• Social media content creation

• Digital content formats

• Brand tone and communication style

• Content calendars and planning

• Copywriting fundamentals

• Storytelling techniques

• SEO content basics

• Audience research

• Digital marketing fundamentals

• AI tools for content creation and optimisation

• Content review and quality processes

GOOD TO HAVE

• Experience working on multiple brand categories.

• Exposure to industries such as FMCG, Healthcare, Education, Real Estate, Technology, Consumer Brands, B2B, B2C and D2C.

• Experience creating content for integrated campaigns.

• Understanding of analytics and content performance metrics.

• Experience using AI tools, content tools, CMS platforms or SEO tools.

• Basic understanding of performance marketing and digital growth.

• Strong English communication skills. Hindi and regional language proficiency will be an advantage.

WHO SHOULD NOT APPLY

• Candidates looking only for a pure writing role without understanding brands and audiences.

• Candidates without digital content or marketing exposure.

• Candidates who are not comfortable working with feedback and revisions.

• Candidates who cannot manage deadlines and multiple content requirements.

• Candidates who are not curious about digital trends and evolving content formats.

• Candidates who are unwilling to collaborate with creative, marketing and client teams.

ROLE SUMMARY

The Junior Content Executive / Content Specialist will support ANTS Digital’s content function by creating engaging, relevant and effective content across digital platforms.

The role will involve content creation, research, ideation, execution support and collaboration with multiple teams to deliver strong communication solutions for brands.

This is a role for someone who wants to grow beyond content execution and build strong foundations in digital strategy, storytelling, brand communication and content marketing.

WHY JOIN US?

• Opportunity to work on diverse brands and digital campaigns.

• Exposure across content strategy, creative, social media, SEO, performance marketing and technology-led digital work.

• Opportunity to learn from experienced content and marketing professionals.

• Collaborative environment with opportunities to grow into larger content responsibilities.

• Exposure to integrated digital marketing solutions and real business impact.

1. Responsibilities

• Coordinate between internal teams including Content, Creative, Performance, and Web to ensure timely execution of deliverables

• Track day-to-day tasks against briefs and timelines; flag delays or gaps proactively

• Maintain and update trackers for scope vs. delivery across clients and projects

• Conduct regular audits of digital assets:

  • Websites (content updates, basic hygiene checks, broken links, etc.)

  • Social media platforms (profile completeness, consistency, posting accuracy)

• Execute social media posting as per approved calendars:

  • Ensure correct captions, creatives, and hashtags are used

  • Maintain posting schedules and platform-wise accuracy

• Monitor and identify ongoing trends across platforms (Instagram, Facebook, YouTube, etc.) and share relevant inputs with internal teams

• Perform basic competition analysis:

  • Track competitor content, campaigns, and engagement patterns

  • Share structured observations with the team

• Prepare weekly and monthly reports:

  • Collate data from multiple sources (social, performance, website)

  • Present data in predefined formats with key highlights

• Support in documentation and internal communication:

  • Brief sharing, MOMs, task lists, and status updates

  • Ensure all project-related information is updated and accessible

2. Requirements (Qualifications & Skills)

• Bachelor’s degree in Marketing, Business, Communications, or related field

• 2–4 years of experience in a digital marketing agency or similar environment

• Basic understanding of:

  • Social media platforms and formats

  • Digital marketing concepts (organic + paid)

  • Website structure and content management

• Familiarity with tools such as:

  • Excel / Google Sheets (mandatory for reporting and tracking)

  • Social media platforms (Meta, YouTube, etc.)

  • Basic knowledge of tools like Google Analytics is an advantage

• Strong coordination and organisational skills:

  • Ability to manage multiple tasks simultaneously

  • Attention to detail in execution and reporting

• Good written and verbal communication - English & Telugu

• Ability to follow processes and work within defined timelines

Location: Bangalore

We’re looking for a dynamic and experienced SEO person to develop and implement SEO strategies to improve online visibility, drive organic traffic, and increase conversions. You’ll need strong SEO fundamentals, good analytical skills, a good eye for detail, and the ability to work comfortably with content creators, developers, designers and other stakeholders.

What you’ll be doing

• Develop and execute comprehensive SEO strategies to improve organic search rankings and visibility.

• Conduct keyword research and analysis to identify high-value target keywords and opportunities for content optimization.

• Optimize website content, including meta tags, headings, and on-page content, to improve search engine rankings and user experience.

• Implement technical SEO improvements, such as optimizing site structure, improving site speed, and resolving crawl errors.

• Plan and execute link building campaigns to increase domain authority and improve search engine rankings.

• Monitor and analyze website performance using tools such as Google Analytics, Google Search Console, and SEO platforms.

• Generate regular SEO reports and performance dashboards to track progress and communicate results to stakeholders.

• Stay up-to-date with industry trends, algorithm updates, and best practices in SEO.

• Collaborate with content creators, developers, and designers to implement SEO recommendations and ensure alignment with overall marketing goals.

• Provide recommendations for website improvements based on SEO insights and data analysis.

What we’re looking for

• 1–2 years of experience in SEO with a proven track record of improving organic search rankings and driving results.

• Bachelor’s degree in Marketing, Communications, Computer Science, or a related field.

• In-depth knowledge of SEO principles, techniques, and best practices.

• Experience with SEO tools such as SEMrush, Moz, Ahrefs, Google Analytics, and Google Search Console.

• Strong analytical skills with the ability to interpret data, identify trends, and draw actionable insights.

• Good communication and collaboration skills, with the ability to work effectively with cross-functional teams.

• Proven ability to manage multiple projects and prioritize tasks in a fast-paced environment.

• Detail-oriented with a focus on delivering high-quality work and results.

Nice to have

• Certifications such as Google Analytics or Google Ads.

Key skills

SEO Strategy | Keyword Research | On-page SEO | Technical SEO | Link Building | Google Analytics | Google Search Console | SEMrush | Moz | Ahrefs | SEO Reporting | Data Analysis | Attention to detail | Cross-functional collaboration

We’re after someone who can take ownership of SEO activities, improve organic search visibility, drive meaningful traffic and conversions, and use SEO insights and data to recommend improvements.

The ideal candidate will have 4 years of experience, and be familiar with preparing financial reports, bank reconciliations, accounts payable, accounts receivable, Tally, payroll and reconciling invoices. Moreover, the candidate must have strong interpersonal skills and possess a strong business acumen.

Responsibilities:

• Maintain accurate and up-to-date financial records including general ledger, accounts payable, accounts receivable, and payroll

• Prepare and review financial statements, reports, and other financial documents

• Reconcile bank statements, invoices, and other financial data

• Monitor and analyze financial performance, variances, and trends

• Ensure compliance with local tax laws and regulations, including GST and TDS

• Prepare and file periodic tax returns and reports

• Assist in budgeting and forecasting processes

• Collaborate with internal and external stakeholders, including auditors and tax consultants

• Provide financial analysis and support for decision-making

• Assist with month-end and year-end closing activities

Requirements:

• Proficiency with accounts payable, accounts receivable, and Tally

• Bachelor's degree in Accounting or Finance

• Professional accounting qualification

• Minimum 2 years of relevant work experience in accounting or finance

• Strong knowledge of Indian accounting standards and tax laws

• Proficiency in accounting software (e.g. Tally, QuickBooks) and MS Office (Excel, Word)

• Excellent analytical, problem-solving, and organizational skills

• Attention to detail and accuracy

• Ability to work independently and meet deadlines

We are looking for a Client Servicing Head who can own and lead the client servicing function at ANTS Digital.

This is a senior leadership role and not a coordination-led client servicing role. The person will be responsible for managing key client relationships, protecting and growing existing business, driving upselling and cross-selling opportunities, improving account profitability, supporting new business development, and building a strong client servicing team.

At this level, the expectation is not only to ensure delivery but to take ownership of client portfolio health, revenue growth, profitability, team performance and long-term client relationships.

The person should have strong agency experience and should be comfortable dealing with founders, CXOs, marketing heads and senior stakeholders. They should understand digital marketing deeply enough to guide conversations, identify growth opportunities, solve client concerns and bring internal teams together around business outcomes.

HOW YOUR ROLE LOOKS LIKE

• Owning senior-level relationships with key clients, founders, CXOs and marketing leaders.
• Understanding client business objectives and identifying where ANTS Digital can add more value.
• Driving account growth through upselling, cross-selling, renewals and service expansion.
• Owning client portfolio health including retention, revenue, profitability, scope and relationship quality.
• Reviewing account-level P&L, resource allocation, delivery effort and commercial viability.
• Identifying accounts that are under-serviced, over-serviced, under-billed or at risk.
• Working with leadership and finance teams on forecasts, billing, renewals, collections and commercial planning.
• Looking for new client opportunities through referrals, existing relationships, network and strategic account expansion.
• Participating in new business pitches, proposals and client presentations.
• Leading, mentoring and building the client servicing team.
• Ensuring account managers and servicing teams are clear on ownership, timelines, client expectations and delivery priorities.
• Reviewing the quality of client conversations, reports, presentations, reviews and strategic recommendations.
• Acting as the escalation point for major client issues and ensuring timely resolution.
• Building processes for smoother project tracking, reporting, communication, approvals and review mechanisms.
• Working with creative, content, performance, SEO, tech and other teams to ensure delivery supports business objectives, not just task completion.

WHAT YOU OWN

• Client servicing function and overall client portfolio health.
• Revenue growth from existing clients through upselling, cross-selling and account expansion.
• Client retention, renewals and long-term relationship strength.
• Account-level profitability, scope control and resource utilisation.
• P&L responsibility for the client portfolio assigned to the servicing function.
• Senior stakeholder relationships across key accounts.
• New business contribution through referrals, pitches, network and strategic opportunities.
• Team structure, capability building, account allocation and servicing discipline.
• Client escalation management and relationship risk mitigation.
• Quality of account reviews, business reviews, reports, presentations and client-facing communication.
• Governance systems for tracking, reporting, approvals, follow-ups and delivery accountability.
• Internal alignment between servicing, creative, content, performance, SEO, technology and leadership teams.
• Commercial discipline across retainers, scope creep, additional billing, effort vs revenue and profitability.

WHAT SUCCESS LOOKS LIKE

• Existing clients are retained, renewed and grown over time.
• The client portfolio delivers healthy revenue and profitability.
• Upselling and cross-selling opportunities are identified and converted consistently.
• Key clients see ANTS Digital as a business partner, not just an execution agency.
• Account managers become more accountable, structured and commercially aware.
• Scope creep is controlled and additional work is billed wherever required.
• Leadership gets clear visibility on account health, revenue risks, client risks and growth opportunities.
• Client escalations reduce because issues are identified and solved early.
• New business conversations are supported through strong relationships, referrals and credible pitch participation.
• Team performance improves through better guidance, reviews, accountability and ownership.
• Reports and business reviews become sharper, more strategic and linked to client goals.
• The client servicing function becomes a growth driver, not only a delivery follow-up team.

MANDATORY REQUIREMENTS

• 10–15 years of experience in Client Servicing, Account Management, Business Leadership or Client Leadership roles.
• Experience must be from a Digital Marketing, Creative, Advertising or Integrated Marketing Agency.
• At least 4–5 years of experience in leading client servicing teams or account management teams.
• Proven experience managing senior client stakeholders including founders, CXOs, marketing heads and business heads.
• Experience in owning client portfolios, revenue growth, renewals, upselling and cross-selling.
• Strong understanding of account profitability, retainers, scope management, resource utilisation and P&L.
• Ability to identify business opportunities within existing accounts and convert them into revenue.
• Experience in supporting new business pitches, proposals, presentations and strategic account expansion.
• Strong understanding of digital marketing across social media, content, creative, performance marketing, SEO, websites, analytics and reporting.
• Ability to lead teams, manage escalations, resolve conflicts and bring accountability across functions.
• Strong presentation, negotiation, stakeholder management and communication skills.

BASIC UNDERSTANDING OF

• Client portfolio management
• P&L ownership and account profitability
• Retainers, scope, billing and resource utilisation
• Client retention and renewals
• Upselling, cross-selling and account expansion
• New business development and pitch support
• Strategic client relationship management
• Digital marketing services and integrated campaign delivery
• Team leadership and capability building
• Business reviews and account planning
• Commercial forecasting and revenue planning
• Escalation management and delivery governance

GOOD TO HAVE

• Experience managing large retainers and multi-service digital mandates.
• Experience working directly with agency leadership on revenue planning, profitability and business growth.
• Exposure to industries such as FMCG, Healthcare, Education, Real Estate, Technology, Consumer Brands, B2B, B2C and D2C.
• Experience in building or restructuring client servicing teams.
• Ability to contribute to pitch strategy, proposal thinking and senior client presentations.
• Working knowledge of Google Workspace, Microsoft Office, CRM platforms, project management tools and analytics/reporting platforms.
• Strong English communication skills. Hindi and regional language proficiency will be an advantage.
• Hyderabad-based candidates preferred. Bangalore candidates may also be considered.

WHO SHOULD NOT APPLY

• Candidates without digital marketing, creative, advertising or integrated agency experience.
• Candidates who have only handled coordination and delivery follow-ups.
• Candidates who have not owned revenue, retention, renewals or account growth.
• Candidates who are not comfortable with P&L, profitability, scope and commercial discussions.
• Candidates who have not managed senior client stakeholders.
• Candidates who have not led teams or built account management capability.
• Candidates who are not comfortable identifying upselling, cross-selling or new business opportunities.
• Candidates who want a role limited to managing internal delivery without business ownership.
• Candidates who cannot operate under pressure across clients, teams, revenue expectations and escalations.

ROLE SUMMARY

The Client Servicing Head will be responsible for leading ANTS Digital’s client servicing function as a business and relationship owner.

The role will involve managing key client relationships, driving retention, growing revenue from existing accounts, improving account profitability, supporting new business opportunities, and building a strong client servicing team.

This is not a role for someone who only manages timelines and follow-ups. It is for a senior agency professional who can own the client portfolio, understand the business side of accounts, manage P&L expectations, identify growth opportunities and ensure that teams deliver work that protects and grows client relationships.

At this level, the person should bring maturity, commercial understanding, leadership ability and strong client confidence. The expectation is to make client servicing a growth engine for the agency, not just a delivery management function.

WHY JOIN US?

• Opportunity to lead and scale the client servicing function at ANTS Digital.
• Direct involvement in client growth, revenue planning, profitability and business expansion.
• Exposure across strategy, creative, social media, performance marketing, SEO, websites and technology-led digital work.
• Opportunity to work closely with leadership on existing client growth and new business opportunities.
• Collaborative team with a mix of young talent and experienced leaders.